True Metrix
Good Neighbor Pharmacy True Metrix Self Monitoring Blood Glucose Meter - Free Meter Only
20manufacturers in China registered for this device type
40catalogue numbers in this listing
2510(k) clearances naming this product code
13recalls on this code
Who Else Makes It
Concentrated in Guangdong (8), Jiangsu (4), Zhejiang (4). 8 of them are registered as contract manufacturers, able to build to a buyer’s own specification.
| Manufacturer | City | Province | Registered as | Device types |
|---|---|---|---|---|
| Acon Biotech (Hangzhou) Co., Ltd. | Hangzhou | Zhejiang | Contract manufacturer | 29 |
| Sanmina | Kunshan | Jiangsu | Contract manufacturer | 15 |
| Dongguan Honfield Precision Parts Co., Ltd. | Zhangmutou, Dongguan | Guangdong | Contract manufacturer | 8 |
| Flextronics Medical Device Manufacturing (Shenzhen) Co., Ltd. | Shenzhen | Guangdong | Contract manufacturer | 6 |
| Flextronics Industrial (Shenzhen) Co., Ltd. | Shenzhen | Guangdong | Contract manufacturer | 5 |
| Yasee Biomedical Inc | Qingdao | Shandong | Contract manufacturer | 5 |
| Altek Medical (kunshan) limited | Kunshan Free Trade Zone | Jiangsu | Contract manufacturer | 2 |
| Dongguan Kaifa Technology Co., Ltd. | Dongguan | Guangdong | Contract manufacturer | 2 |
| Jiangsu NEW Pentastar Medical Products Co., Ltd. | Changzhou | Jiangsu | Exporter | 146 |
| Steris Sterilization Technologies (Suzhou) Ltd | Suzhou | Jiangsu | Contract manufacturer | 44 |
| Andon Health Co., Ltd. | Tianjin | Tianjin | Contract manufacturer | 22 |
| Vivachek Biotech (Hangzhou) Co., Ltd. | Hangzhou, Zhuji | Zhejiang | Contract manufacturer | 21 |
Showing 12 of 20. All 20 manufacturers in China registered for System, Test, Blood Glucose, Over The Counter
Record
| Listed by | Trividia Health, Inc., United States |
|---|---|
| FDA product code | NBW |
| Device type | System, Test, Blood Glucose, Over The Counter |
| Device class | Class 2 |
| Regulation | 21 CFR 862.1345 |
| Establishment | Specification developer, Repacker / relabeller, Complaint-file establishment, Manufacturer |
| Record published | 2016-09-20 |
| Record revised | 2025-11-13 (version 18) |
Specifications
| MRI safety | Labeling does not contain MRI Safety Information |
|---|---|
| Single use | Yes |
| Prescription | Prescription only |
| Over the counter | Yes |
| Supplied as a kit | Yes |
| Label carries | lot or batch number, expiry date, serial number |
| Storage | Storage environment temperature 40 to 86 °F |
| Packaging | Case of 12, box, case of 24, case of 4, case of 40, box of 2 |
| Distribution end date | 2024-08-28 |
Catalogue Numbers
| Catalogue number | Size | Per pack | Status |
|---|---|---|---|
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | In distribution | ||
| TRUE METRIX Self Monitoring Blood Glucose Meter | In distribution | ||
| TRUE METRIX PRE-PACK 4×24 | In distribution | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | In distribution | ||
| TRUE METRIX Self Monitoring Blood Glucose Meter | In distribution | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER – NOT FOR RETAIL SALE | In distribution | ||
| TRUE METRIX self monitoring blood glucose meter | In distribution | ||
| TRUE METRIX Self Monitoring Blood Glucose Meter Kit | In distribution | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER – FREE METER ONLY | In distribution | ||
| TRUE METRIX Self Monitoring Blood Glucose Meter | In distribution | ||
| TRUE METRIX Self Monitoring Blood Glucose Meter | In distribution | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER – NOT FOR RETAIL SALE | In distribution | ||
| TRUE METRIX Self-Monitoring Blood Glucose Meter | In distribution | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | In distribution | ||
| TRUE METRIX PRE-PACK | In distribution | ||
| TRUE METRIX self monitoring blood glucose meter | In distribution | ||
| TRUE METRIX PRE-PACK 4×24 | In distribution | ||
| TRUE METRIX Self Monitoring Blood Glucose Meter | In distribution | ||
| TRUE METRIX self monitoring blood glucose meter | In distribution | ||
| TRUE METRIX Self Monitoring Blood Glucose Meter → FREE METER ONLY | In distribution | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE TEST STRIPS – 30 Test Strips | 30 | In distribution | |
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | In distribution | ||
| TRUE METRIX PRE-PACK 4×24 | In distribution | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER – FREE METER ONLY | In distribution | ||
| TRUE METRIX Self Monitoring Blood Glucose Meter | In distribution | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | In distribution | ||
| TRUE METRIX PRE-PACK | Withdrawn | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | Withdrawn | ||
| sunmark TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | Withdrawn | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER – FREE METER ONLY | Withdrawn | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | Withdrawn | ||
| TRUE METRIX self monitoring blood glucose meter | Withdrawn | ||
| TRUE METRIX Self Monitoring Blood Glucose Meter | Withdrawn | ||
| TRUE METRIX PRE-PACK 4×24 | Withdrawn | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | Withdrawn | ||
| TRUE METRIX PRE-PACK 4×24 | Withdrawn | ||
| TRUE METRIX PRE-PACK | Withdrawn | ||
| TRUE METRIX SELF MONITORING BLOOD GLUCOSE METER | Withdrawn | ||
| TRUE METRIX self monitoring blood glucose meter – FREE METER ONLY | Withdrawn | ||
| TRUE METRIX PRE-PACK 4×24 | Withdrawn |
Same Product Code
| Product | Sold by | Catalogue numbers |
|---|---|---|
| Fora | Fora Care Inc. | 31 |
| True Metrix AIR | Trividia Health, Inc. | 21 |
| GE | Bionime Corporation | 21 |
| TRUEtrack | Trividia Health, Inc. | 17 |
| Medline | Medline Industries, Inc. | 15 |
| AgaMatrix | Agamatrix | 15 |
| Tenovi | Tenovi Co | 13 |
| Auvon | Shenzhen Yuwen E-Commerce Co., Ltd. | 11 |
| Accu-Chek Guide | Roche Diagnostics Operations | 10 |
| Curaplex | Bound Tree Medical, LLC | 10 |
| OneTouch Verio | Lifescan Europe Gmbh | 10 |
| Rightest | Bionime Corporation | 9 |
Showing 12 of 476. All products under System, Test, Blood Glucose, Over The Counter
510(K) Clearances
| Clearance | Decision date |
|---|---|
| K262116 | 2026-07-23 |
| K143548 | 2016-04-01 |
Recalls Naming This Product
2 recalls name this product by its own identifiers, the UDI on its label.
| Recalled by | Identified by | Initiated | FDA class | Root cause | Reason | Quantity |
|---|---|---|---|---|---|---|
| Trividia Health, Inc. | UDI-DI | 2026-02-06 | Class I | Software design | The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clea | 12,067,458 |
| Trividia Health, Inc. | UDI-DI | 2025-10-07 | Class II | Device Design | Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management. | 601 units |
Recalls
3 of these are Class I. Class I is the FDA’s most serious grade: a reasonable probability of serious injury or death. Class II means a temporary or reversible health consequence. Volume alone is not a quality signal: a manufacturer that ships more recalls more.
| Initiated | FDA class | Root cause | Reason | Quantity | Closed |
|---|---|---|---|---|---|
| 2026-02-06 | Class I | Software design | The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clea | 3,678,026 | |
| 2026-02-06 | Class I | Software design | The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clea | 1,001,534 | |
| 2026-02-06 | Class I | Software design | The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clea | 1,407,465 | |
| 2020-04-20 | Class II | Process control | One (1) TRUE METRIX AIR blood glucose meter distributed in the United States was packaged into a TRUE METRIX blood glucose meter kit and has an incorrect factory-set unit of measure; the meter displays glucose results in mmol/L rather than | 1 unit | 2021-06-01 |
| 2016-06-28 | Class II | Nonconforming Material/Component | Product gives incorrect low blood glucose levels. | 5,527,921 In total =4,621,639 strips & 393,808 kits domestic | |
| 2016-06-28 | Class II | Nonconforming Material/Component | Product gives incorrect low blood glucose levels. | 5,527,921 In total =4,621,639 strips & 393,808 kits domestic | |
| 2016-06-28 | Class II | Nonconforming Material/Component | Product gives incorrect low blood glucose levels. | 5,527,921 In total =4,621,639 strips & 393,808 kits domestic | |
| 2016-06-28 | Class II | Nonconforming Material/Component | Product gives incorrect low blood glucose levels. | 5,527,921 In total =4,621,639 strips & 393,808 kits domestic | |
| 2013-10-02 | Class II | Software design (manufacturing process) | Manufactured with an incorrect factory set unit of measure. | 501 | 2016-01-28 |
| 2013-10-02 | Class II | Software design (manufacturing process) | Manufactured with an incorrect factory set unit of measure. | 105 | 2016-01-28 |
| 2013-02-25 | Class II | Environmental control | Meter kit outer boxes containing 10 ct. test strips state incorrect storage temperature range. | 1,627 Kits | 2013-07-08 |
Source: U.S. FDA establishment registration and device listing records, public domain. Restructured for clarity and searchability. Not affiliated with or endorsed by the FDA. Records are records: nothing here is an offer of sale.