Automate 2500 Family

AutoMate2550 – High Speed Sorter with Aliquot Module

Registry build 21.09.26
7manufacturers in China registered for this device type
4catalogue numbers in this listing
21recalls on this code

Who Else Makes It

Concentrated in Zhejiang (2), Guangdong (2), Jiangsu (1). 2 of them are registered as contract manufacturers, able to build to a buyer’s own specification.

Chinese manufacturers registered for FDA product code JQP
Manufacturer City Province Registered as Device types
Acon Biotech (Hangzhou) Co., Ltd. Hangzhou Zhejiang Contract manufacturer 29
Dongguan BAO Kang Dian ZI KE JI Limited Dongguan Guangdong Contract manufacturer 24
Jiangsu NEW Pentastar Medical Products Co., Ltd. Changzhou Jiangsu Exporter 146
Zhejiang Gene Science Co., Ltd. Shaoxing Zhejiang Manufacturer 31
Foshan Zike Technology Co., Ltd. Foshan Guangdong Manufacturer 9
Tianjin Empecs Medical Device Co., Ltd. Tianjin Tianjin Contract manufacturer 8
Shanghai Bestcovered Limited Shanghai Shanghai Manufacturer 2

Record

Regulatory record for Automate 2500 Family
Listed by Beckman Coulter, Inc., United States
FDA product code JQP
Device type Calculator/Data Processing Module, For Clinical Use
Device class Class 1
Regulation 21 CFR 862.2100
Establishment Contract manufacturer, Specification developer, Manufacturer, Exporter
Premarket notification Exempt
Record published 2016-08-15
Record revised 2022-09-16 (version 3)

Specifications

Specifications
MRI safety Labeling does not contain MRI Safety Information
Label carries manufacturing date, serial number
Storage Handling environment humidity 10 to 95 % RH; Handling environment temperature -4 to 140 °F; Storage environment humidity 40 to 80 % RH; Storage environment temperature 64 to 89 °F; Special storage condition: Altitude Must not exceed 6,562 ft

Catalogue Numbers

Catalogue numbers for Automate 2500 Family
Catalogue number Size Status
AutoMate 2500 In distribution
AutoMate 1200 In distribution
AutoMate 1250 In distribution
AutoMate 2550 In distribution

Same Product Code

Other products under the same FDA product code
Product Sold by Catalogue numbers
SoftPathDx SCC Soft Computer 69
SoftMolecular SCC Soft Computer 67
SoftFlowCytometry SCC Soft Computer 67
SoftBiochemistry SCC Soft Computer 67
SoftCytogenetics SCC Soft Computer 67
SoftMic SCC Soft Computer 65
SoftLab SCC Soft Computer 64
SoftTrack SCC Soft Computer 61
SoftHLA SCC Soft Computer 61
SoftGenomics SCC Soft Computer 51
SoftGenePortal SCC Soft Computer 48
SoftTotalQC SCC Soft Computer 28

Showing 12 of 140. All products under Calculator/Data Processing Module, For Clinical Use

Recalls

7 of these are Class II. Class II means a temporary or reversible health consequence. Class III is unlikely to cause harm at all → typically a labelling or documentation fault. Volume alone is not a quality signal: a manufacturer that ships more recalls more.

Recalls referencing this product code
Initiated FDA class Root cause Reason Quantity Closed
2025-04-08 Class II Software design Due to a software issue, the software may incorrectly process the date of birth (DoB) received from the Laboratory Information System (LIS) and when the DoB is set to 01/01/1900 or left empty, REMISOL Advance may incorrectly identify a pati 1,805 systems
2021-07-15 Class II Software design There is a potential that the data management system may add additional cells to the patient request which could lead to erroneous patient result. 180 units 2024-06-04
2021-06-23 Class II Under Investigation by firm Software anomalies that may lead to the generation of erroneous results. 1,085 (482 US & 603 OUS) 2026-07-02
2018-11-09 Class II Other Beckman Coulter has identified a case where a customer using the microltiterplate kit option without a sorting drive encountered a cross-contamination of samples when a connection time-out occurred between the system and Laboratory Informat 83 automate systems
2018-09-17 Class II Software Manufacturing/Software Deployment Compatibility issue between the software and Microsoft updates to Windows 7, 8, and 10. The compatibility issue causes the software to be unusable which could result in a delay of reporting results. 41 units
2018-05-24 Class III Software change control Sorting-Drive software version 4.2 (released in October 2015) introduced a new option for iPAW and the Sorting-Drive Client that is used for manual printing of barcodes.

When printing consecutively numbered tube labels using this optional

14 2022-12-08
2018-05-24 Class III Software change control Sorting-Drive software version 4.2 (released in October 2015) introduced a new option for iPAW and the Sorting-Drive Client that is used for manual printing of barcodes.Sorting Drive software version 4.2 was replaced by 4.2.1 (both versions 58 2022-12-08
2018-05-24 Class III Software change control Sorting-Drive software version 4.2 (released in October 2015) introduced a new option for iPAW and the Sorting-Drive Client that is used for manual printing of barcodes.

When printing consecutively numbered tube labels using this optional

29 2022-12-08
2018-05-24 Class III Software change control Sorting-Drive software version 4.2 (released in October 2015) introduced a new option which included the Sorting-Drive Client that is used for manual printing of barcodes; version 4.2 was replaced by 4.2.1 (they both contain the same opti 54 2022-12-08
2018-05-24 Class III Software change control Sorting-Drive software version 4.2 (released in October 2015) introduced a new option for iPAW and the Sorting-Drive Client that is used for manual printing of barcodes. Sorting Drive software version 4.2 was replaced by 4.2.1 (both version 283 2022-12-08
2018-05-24 Class III Software change control Sorting-Drive software version 4.2 (released in October 2015) introduced a new option for iPAW and the Sorting-Drive Client that is used for manual printing of barcodes. Sorting Drive software version 4.2 was replaced by 4.2.1 (both version 495 2022-12-08
2018-05-24 Class III Software change control Sorting-Drive software version 4.2 (released in October 2015) introduced a new option which included the Sorting-Drive Client that is used for manual printing of barcodes.

When printing consecutively numbered tube labels using this optiona

25 2022-12-08
2018-01-19 Class II Device Design Belts on the x-axis (and on the y-axis, to a lesser extent) manufactured from 2015 are showing premature failure, posing the remote risk of cross-contamination. 98 units in the US
2018-01-18 Class II Device Design A misaligned pipette tip sensor poses the remote risk of cross-contamination when failing to cause a no-tip error, resulting in pipetting patient samples without pipette tips. 73 units in US 2023-09-27
2016-12-21 Class III Under Investigation by firm Beckman Coulter initiated a design change to update the Automate PC image to accommodate the operating system change to Windows 10. 4 units 2017-05-17
2006-11-01 Not classified Other The firm has confirmed that the ratio parameter assignments (numerator and denominator) of a protocol may inadvertently change after the Parameter Selection Dialog box is accessed. This issue is limited to only protocols utilizing the Rati 28 units 2012-02-27
2005-08-10 Not classified Other Potentail for misidentification of historical patient results within the Aqueduct Hematology Workflow Manager software. In instances where the workflow manager software receives the same patient identifier for more than one patient the Aque 36 2012-04-03
2005-06-20 Not classified Other Version v6.4.109f, any result designated as ‘calculated chemistry’ at DL2000 may upload to the LIS with an incorrect or blank sample ID. 287 2011-10-06
2004-11-05 Not classified Other Possibility of reporting an incorrect result occurs due to a software anomally. 3 2005-03-16
2003-09-29 Not classified Other Motor driver boards may contain wrong type of microchip which does not have obstruction detection feature. 351 2004-04-05
2003-09-18 Not classified Other Sample wheel may home to the wrong position. 154 2004-03-30

Source: U.S. FDA establishment registration and device listing records, public domain.

Restructured for clarity and searchability. Not affiliated with or endorsed by the FDA. Records are records: nothing here is an offer of sale.

Where China Actually Supplies

Every device page names the company that lists it and the factories registered to make the same thing. These are the sections with the most of them.

5,100manufacturers registered in China
2,581device types they are registered for
340,248device records, each naming its maker
31provinces with a registered manufacturer