| 2015-12-15 | Class II | Software design | On a rare occasion, there is a potential to assign a patient result to an incorrect sample ID when running in D10 Rack Loader configuration. | 165 in US, 200 Internationally | 2016-05-02 |
| 2014-02-27 | Class II | Nonconforming Material/Component | On a rare occasion the D-10 software might generate an extra result by duplicating the result form the previous sample and the Sample ID/Injection number from the next sample. | 483 instruments in US. OUS to be determined. | 2014-06-04 |
| 2013-11-22 | Class III | Software design | D-10 A1c Dual Program Floppy was programmed incorrectly and cartridge injections counts are not being updated correctly when switching between the D-10 Dual Short Program and Extended Program on the D-10 Hemoglobin Testing System. | 2906 kits (318 Kits in US; 2588 kits internationally) | 2014-03-20 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | 273 lot number 7021066; 301 lot number 70211068. | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | 491 lot 70210674; 298 lot 70210954; 136 lot 70010957 | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | 1612 | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | 82 | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | 22 | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | 20 | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | 40 | 2012-05-11 |
| 2011-09-12 | Not classified | Process control | A previous recall related to reports of calibration failure and late retention times using Elution Buffer led to an examination of other buffers manufactured during the same time period and a decision was made to field correct these produc | 120 | 2012-05-11 |
| 2011-07-28 | Not classified | Employee error | The Elution Buffer B, lot no. GA 10430, was shipped in a 2.0 L bottle instead of the standard 2.5 L bottle. | 40 | 2011-11-01 |
| 2011-07-11 | Not classified | Other | Reports of calibration failure and late retention time using Elution Buffer AA10434 and AA10435. | 418 | 2012-03-12 |
| 2010-09-08 | Not classified | Other | The firm discovered that the Update Kit Floppy Diskette included in the reorder pack was mislabeled with an incorrect Lot Number for the Calibrator/Diluent Set as: S01819; The correct Lot Number for the Calibrator/Diluent Set is: S01704. | | 2011-06-29 |
| 2010-09-07 | Not classified | Component design/selection | Test Cartridges may leak and have the potential to generate error messages and biased inaccurate results. | 4056 | 2011-05-17 |
| 2010-07-26 | Not classified | Device Design | Inaccurate results with high bias– Inaccurate results may be read by the machine, creating the risk for untreated hypoglycemia at elevated altitudes. | 90703 | 2011-10-25 |
| 2010-03-24 | Not classified | Other | The firm received customer complaints associated with the Update Kit CD-ROM not being able to generate a valid calibration after being uploaded, resulting in patient results not being generated. | 48 units | 2011-03-04 |
| 2010-02-19 | Not classified | Nonconforming Material/Component | The results from the blood device had the occurrence of some ramping baselines on their chromatograms. The ramping baseline can affect quantitation of the blood results. | 27 | 2011-03-03 |
| 2009-12-08 | Not classified | Other | Wrong lot number was found on the Hemoglobin Cartridge Insert. The insert did not match the lot number to the device cartridge or the device cartridge label or on the Update Kit CD. | 51 kits (Lot # 70292242; 45 kits( Lot # 70292318) | 2011-06-29 |
| 2009-12-01 | Not classified | Software change control | Some customers have reported the occurrence of some ramping baselines on the chromatograms. The ramping baseline can affect hemoglobin test results. | 1099 | 2011-08-30 |
| 2009-10-12 | Not classified | Other | Product update kit CD rom will not upload. As a result, the device cannot be run. | 21 kits | 2010-12-17 |
| 2009-06-15 | Not classified | Other | Calibration Failure– due to high intercept values, the device fails calibration and users are unable to run samples. | 613 units | 2011-02-02 |
| 2009-01-22 | Not classified | Software design | Sample test results for the first run appears to be correct but all subsequent results during that run were assigned incorrect barcode and tube position. | | 2011-03-22 |
| 2009-01-22 | Not classified | Software design | Sample test results for the first run appears to be correct but all subsequent results during that run were assigned incorrect barcode and tube position. | | 2011-03-22 |
| 2008-12-09 | Not classified | Pending | The wrong barcode number and tube position number may be assigned to samples leading to discrepant sample results. | 42 units | 2010-11-12 |
| 2008-10-17 | Not classified | Pending | Sample results may be assigned to the wrong barcode number and tube position numbers, leading to discrepant sample results. | 92 units | 2010-11-12 |